Shipping Policy
Shipping policy
We are shipping 24/7 from our warehouse to keep up with the demand.
Please allow 5-12 business days for USA shipping with USPS.
We ship ALL orders from our warehouses in different countries, to over 180+ countries.
International shipping may take 6-12 business days, and we use YUN express as our shipping provider for orders outside of the United States. That does not mean we restrict ourselves to use any other shipping provider, at any given moment for the smooth running of our operations we reserve the rights to select an other shipping provider.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail.
This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Shipping and handling time: 1-2 days processing/handling
Order Shipment:
We offer free, fast shipping to all U.S. orders and shipped to the United States.
All international orders are also shipped with free shipping method.
Available International Shipping Methods ;
Yun Express: 5-10 days.
That does not mean we restrict ourselves to use any other shipping provider, at any given moment for the smooth running of our operations we reserve the rights to select an other shipping provider.
Order Processing:
We aim to process all orders within 1-2 business days.
Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.
Shipping Time:
Our shipping time is generally 5-12 business days for the United States and 6-12 business days for International Countries.
There are some factors affecting shipping that are beyond our control, including:
- Weather conditions
- Holiday seasons
- Errors by the shipping company
Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.
Taxes and Duties:
Please note that placing an order with us does not cover any potential customs taxes or duties that your country may impose on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's customs office.
Important: Myhiddenvault.com cannot be held accountable for any delays caused by the customs clearance process in the destination country. The timing of releasing your package rests solely with the customs authorities, and we lack control in this matter.
Order Cancellation:
If you wish to cancel an order after payment, please contact us, and we will endeavor to assist you. However, we cannot guarantee cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, we are regrettably unable to cancel the order, requiring you to initiate a product return.